Navigating GST

By Stephanie Jacob

In these four article KINIBIZ shines a spotlight on issues involving GST. We begin by examining the fact that in some sectors and businesses, there are serious issues which are hindering compliance which must be addressed by the government hastily. We move on to stress that the authorities in charge of implementing GST must work towards making its many facets more easily navigable. This includes simplifying the processes for compliance and a better decision-making mechanism when conflicts arise. Next up is the request by the Customs GST director has asked Malaysians to give the relevant authorities some time to deal with teething issues. Finally KINIBIZ looks at the Mydin hypermarket chain which used the public’s annoyance to raise its own brand perception and image – by offering a promotion in which it promised to not raise its prices as a result of GST for the whole month of April.